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Mystery shopper

We walk your customer's path: the lead, the speed and channel of the manager's reply, the consultation. A report with problems and recommendations. $18.

Launch offer: prices below the regular ones until October 31 or for the first 3 clients, whichever comes first. The regular price is crossed out.

Price$35 $18Launch price

Who it's for

A good fit if

You want to understand how a customer sees your center: is it easy to leave a request, how fast do you answer, is the consultation clear, and is a next step offered.

  • You don't know how fast and how well managers answer customers
  • It's unclear whether leaving a request is easy
  • The consultation doesn't end with a next step

What's included

  • We get to know the site through a customer's eyes
  • We send a lead in a customer's name
  • We time how many minutes it takes a manager to reply and through which channel: call, WhatsApp or Telegram
  • We go through the consultation and see whether a next step was offered
  • A report with specific problems and recommendations

If you order a package after the report, the $18 is credited toward its price.

$35 $18

Result

What you'll get

A report with specific problems and recommendations: what to fix on the site and in lead handling so customers get to a purchase more easily.

  1. 1

    We agree on the task

    We clarify which customer path to check and what matters most to you.

  2. 2

    We walk the customer path

    We send a lead, time the manager's reply and channel, and go through the consultation.

  3. 3

    We send the report

    Specific problems and recommendations: what to fix on the site and in lead handling.

Questions

Frequently asked questions

What is the video review, and is it really free?

We record 5–7 minutes of your screen with your site: how it opens on a phone, whether the form works, what the person sees after sending, whether analytics is installed. We don't look inside your CRM without access: what happens to a lead next, we go through with you. At the end we say which package fixes the problem. It's free.

What if everything works for me?

We'll say so plainly in the review. You lose nothing: the review stays with you, and we won't invent problems.

How is the review different from a mystery shopper?

The review is free and looks at the site from the outside: does it open on a phone, does the form work, is the path to a lead clear, is analytics installed. The mystery shopper at $18 checks people: we send a lead as a customer, time how many minutes it takes a manager to reply and through which channel, go through the consultation and write a report.

Who do you work for?

Mainly for training centers in Almaty: language schools, IELTS and SAT centers, study-abroad agencies. If you have another business with inbound requests, write to us and we'll tell you honestly whether we fit.

My site is on Tilda. Will it work?

Yes. The “Leads Under Control” package works with any site: Tilda, WordPress or custom.

Start with a free review

Leave a contact and we'll record a video review of your site. Free.

Other services: Leads Under Control, Lead-Ready Website, Full Funnel with CRM, Landing page, amoCRM setup, Support

Free video review

Leave a contact and we'll book your review

How to reach you